If you would like a refund, you can download a UPS Return Shipping Label and send the product back to us.
List the Incase product purchased and when and where you bought it.*
* If you cannot find the SKU number on our site (you can find the sku number for all of our products in the "specs" tab), please enter RMAItem into the Product Sku field. Please note that using RMAItem will delay the processing of your replacement/return.
If you have your receipt number, enter it in this field.
Describe the issue with the product. Please be as detailed as possible. If you have a photo of the problem, feel free to upload it with this form as well as any special instructions.